Rebuilding Waldron’s Patisserie’s Digital Presence From The Ground Up
A much-loved patisserie, given a digital presence as crafted as its product.
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Results Overview
Client Background
Waldron’s Patisserie already had the quality, the craft and a loyal local following. What it did not have was a digital presence that did any of that justice.
Waldron’s is a much-loved patisserie, built on genuine craft and care: the kind of place with a product that sells itself once people see it. But online, the brand was not being shown in its best light. The experience, the quality and the personality that make Waldron’s special were not coming through, and there was real opportunity being left on the table.
Our brief was to rebuild Waldron’s digital presence from the ground up, so that what people saw online finally matched the quality of what they got in person, and to turn that into growth.
The Challenge
A great product is only half the battle. If the digital presence does not do it justice, the brand gets overlooked, no matter how good the work is. Waldron’s needed its online presence to reflect the craft and care behind the patisserie, to make people hungry at first glance, and to convert that attention into footfall and sales.
The challenge was a full rebuild. Not a few tidy-up posts, but a genuine reworking of how Waldron’s showed up online, from the content and the imagery to the website, all designed to present the brand beautifully and drive measurable results.
Our Approach
- Social media management and content
- Mouthwatering visual content
- Website support and rebuild
- Local awareness and growth
- Ongoing optimisation
We treated Waldron’s as a full digital rebuild, making sure every touchpoint reflected the quality of the product.
On social, we built a consistent, high-quality presence that showcased the patisserie exactly as it deserves: appetising, warm and full of character. Through strong content and genuine focus on the brand’s personality, we grew Waldron’s reach to over 5 million social media views, putting the product in front of far more people and keeping it front of mind locally.
Alongside this, we reworked the website and wider digital presence, so that the moment someone arrived, the experience matched the quality of the patisserie itself. The results followed: a 19% uptick in website visitors, and, most importantly, a 13% uptick in sales. The rebuild did not just look better. It genuinely drove the business forward.
Waldron’s now has a digital presence that finally matches its product: seen by more people, visited more often and selling more. We’re still growing it, one bake at a time.
