Privacy Policy & Terms and Conditions

Introduction

These Terms and Conditions apply to the website and transactions related to MM Digital’s marketing services. Additional contracts related to your relationship with us, including any signed client agreement, may also apply. Where any provision of a signed client agreement conflicts with these Terms, the provisions of that signed agreement will take precedence.

Binding

By registering with, accessing, or using this website, you agree to be bound by these Terms. Using the website implies acceptance of these Terms and Conditions. In some cases, you may be asked to explicitly agree.

Electronic Communication

By using our website or communicating with us electronically, you acknowledge that we may communicate with you via email or other electronic means. These communications will satisfy any legal requirements, including the need for written communication.

Intellectual Property

All content, data, and resources on the website are owned by MM Digital or its licensors. You may not use, copy, reproduce, alter, or distribute any of these resources without prior written permission from MM Digital, unless otherwise permitted by law.

Newsletter

You may forward our newsletter to others who might be interested in our services, but any other use of our content must comply with these Terms.

Third Party Property

Our website may contain links to third party websites. We are not responsible for the content or privacy practices of these sites and do not endorse them. You bear the risk of engaging with any third party services linked from our site.

Responsible Use

You agree to use our website only for lawful purposes, in line with these Terms and applicable laws. Unauthorised use of the website, including publishing harmful content or engaging in data collection activities, is prohibited.

Registration

By registering an account with MM Digital, you are responsible for maintaining the confidentiality of your account details and passwords. You agree not to share these details with others, and to notify us immediately if there is any unauthorised use of your account.

Refund and Return Policy

Right of Withdrawal (Consumers)

Where you are a consumer and are entitled to a statutory right of withdrawal under applicable law, you have the right to withdraw from a contract with MM Digital within the statutory period, without reason. To exercise this right, you must notify us in writing, and we will acknowledge receipt. If you choose to withdraw, we will reimburse any payments received, less any applicable fees for services already performed.

Business Clients

Where you engage MM Digital as a business, the terms of your signed client agreement, including its notice period, pause policy and payment terms, apply to the cancellation of services, and this withdrawal provision does not apply. Your signed agreement takes precedence in all such cases.

Effects of Withdrawal

Where a valid statutory withdrawal applies, we will reimburse payments made within 14 days. If services have already been provided, the reimbursement will be adjusted according to the value of the service rendered.

Content Posted by You

Any content you post on our website must comply with these Terms. We reserve the right to monitor and remove content at our discretion if it violates our policies.

Idea Submission

Please do not submit intellectual property ideas or inventions unless we have a prior agreement in place. Without such an agreement, any submissions will be considered licensed to MM Digital, allowing us to use the material in any form.

Termination of Use

MM Digital reserves the right to modify, suspend, or discontinue your access to the website or services, temporarily or permanently, without notice. We are not liable for any loss or damages resulting from such actions.

Warranties and Liability

Our website and its content are provided “as is”, without any warranties. MM Digital is not liable for any damages arising from your use of the website, including lost profits or data loss. Our total liability to you for any claim arising out of or in connection with our services is limited to the fees paid by you for the services in the three months preceding the claim, in line with your signed client agreement where one is in place.

Privacy

You agree to provide accurate and up to date information when accessing our services. The Privacy Policy below outlines how your data is collected and used.

Accessibility

We are committed to providing accessible content. If you experience any issues accessing our website due to a disability, please notify us, and we will address the problem promptly.

Export Restrictions / Legal Compliance

You may not use this website in violation of export laws or for any unlawful purposes.

Affiliate Marketing

MM Digital may engage in affiliate marketing, receiving commissions on certain services or products purchased through links on the website. This is disclosed in accordance with applicable legal standards.

Assignment

You may not assign or transfer any of your rights under these Terms without prior written consent from MM Digital.

Breaches of These Terms and Conditions

If you violate any part of these Terms, MM Digital may take actions, including suspending or terminating access to the website or services.

Indemnification

You agree to indemnify MM Digital from any claims or damages arising from your violation of these Terms.

Waiver

Failure to enforce any provision of these Terms does not waive MM Digital’s right to do so in the future.

Language

These Terms are written in English and will be interpreted in that language.

Entire Agreement

These Terms, together with any signed client agreement, represent the entire agreement between you and MM Digital for use of the website and services.

Updating of These Terms and Conditions

We may update these Terms at any time. You are responsible for checking for any updates, and continued use of the website after updates are posted means you accept the changes.

Choice of Law and Jurisdiction

These Terms will be governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales. If any provision is found to be invalid, the rest of the Terms will remain in effect.

Who We Are

MM Digital Marketing Limited is a company registered in England and Wales, and is responsible for protecting your personal data.

Company Number

16994209

VAT Number

527650580

Registered Office

Admiral Way, Exeter, Devon, EX2 7GA, United Kingdom

Email

info@mm-digi.co.uk

Phone

07880 601123

Website

www.mm-digi.co.uk

What Data We Collect

We may collect the following:

• Name
• Email address
• Phone number
• Business information
• Website usage data
• IP address

How We Collect Your Data

We collect data when you:

• Fill in contact forms
• Contact us by any means
• Use our website
• Engage our services as a client

How We Use Your Data

We use your data to:

• Respond to enquiries
• Provide and manage our services
• Improve our website
• Send marketing, where you have consented

Legal basis: We process your data under one or more of the following lawful bases: your consent, the performance of a contract with you, and our legitimate interests in operating and promoting our business. Where we rely on consent, you may withdraw it at any time.

Cookies

Our website uses cookies and similar tracking technologies to help the site function, understand how it is used, and support our marketing. You can manage your cookie preferences at any time. For full details of the cookies we use and how to control them, please see our Cookie Policy.

Who We Share Your Data With

We may share your data with trusted third party service providers who help us operate our business and deliver our services, such as analytics, advertising, email, hosting, content management and reporting providers. These providers process data on our behalf and are required to handle it securely and in line with applicable data protection law. We never sell your personal data.

International Data Transfers

Some of the third party providers we use may store or process data outside the United Kingdom or European Economic Area. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place, so that your data continues to be protected to the standards required under UK data protection law.

How We Store Your Data

Your data is stored securely using appropriate technical and organisational measures. We only keep your data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, contractual or reporting requirements.

Data Breaches

We take the security of your data seriously. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) within 72 hours where required, and will inform affected individuals without undue delay where necessary.

Children’s Privacy

Our website and services are not directed at children under the age of 18, and we do not knowingly collect personal data relating to children. If you believe we have inadvertently collected such data, please contact us and we will delete it.

Your Rights

Under UK data protection law, you have the right to:

• Access your data
• Request correction of your data
• Request deletion of your data
• Object to or restrict the processing of your data
• Request the transfer of your data (data portability)
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please email info@mm-digi.co.uk.

Complaints

If you have concerns about how we handle your data, we would encourage you to contact us first so we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office at https://ico.org.uk.

Contact Information

For any enquiries regarding these Terms or this Privacy Policy, please contact us at info@mm-digi.co.uk.